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Conditions 3. A description of what damages may
result
1. Claims (Duties owed by the Insured) 4. The identity of the person or
This condition applies to the Officials’ Indemnity organisation that may make a Claim
Section and Professional Indemnity Section including in any court or other legal
proceedings
Special definition
The words ‘Letter of Claim’ where used in this 5. The identity of the Insured that
condition shall include any request in writing indicating committed the negligent act negligent
an intention to claim against the Insured that specifies error or negligent omission
sufficient information about the incident to enable it to 6. The identity of any witnesses
be investigated and includes at least preliminary
information as to the nature of the injury or damage (b) Any pre-action Letter of Claim should be
sustained or alleged error and as defined in any acknowledged or a preliminary response
protocols issued under the Civil Procedure Rules (or provided in accordance with and within the time
any amendments or supervening legislation) period fixed for that purpose in the relevant
protocol issued under the Civil Procedure Rules
(a) (i) If during the Period of Insurance the Insured providing details of this Policy and a copy of both
shall receive a Claim the Insured shall as the pre-action Letter of Claim and the response
soon as possible give notice thereof to the shall be forwarded to the Company at the same
Company
time
(ii) If a Circumstance should exist or arise
which the Insured becomes aware of during (For avoidance of doubt in relation to a Letter of
the Period of Insurance in respect of an act Claim in respect of personal injury this is within
twenty-one days of receipt and in relation to a
error or omission committed or occasioned Letter of Claim in respect of defamation this is
or alleged to have been committed or within fourteen days of receipt)
occasioned prior to the expiry of the Period
of Insurance and after the Retroactive Date Following receipt by the Insured of a pre-action
stated in the Schedule the Insured shall as Letter of Claim the Insured shall within forty five
soon as possible after awareness give days provide to the Company copies of all
notice thereof to the Company in writing documents records and minutes of meetings
necessary to consider the claim fully The Insured
1. during the Period of Insurance or shall also give to the Company all such proofs
2. within thirty days after the end of the and information with respect to any claim as the
Period of Insurance Company may require together with (if
demanded) a statutory declaration of the truth of
such claim and of any matters relating thereto
and the Company will consider any Claim
arising from such Circumstance to have (c) Every writ summons or claim form process
been made and reported in the Period of impending prosecution notice requiring arbitration
Insurance notice of an inquest or fatal accident inquiry in
connection with any such Circumstance or Claim
The Insured shall promptly and fully inform aforesaid shall be immediately forwarded to the
the Company of all developments of which it Company unacknowledged
becomes aware concerning such
Circumstance (d) Other than as prescribed in (a) and (b) within
thirty days of any Circumstance or event
(iii) If the Company shall cancel the Section or
Policy the Insured may give notice of any aforesaid or such further time as the Company
Claim or Circumstance within a further thirty may in writing allow the Insured shall give full
days following expiry of the cancellation particulars of the Circumstance or Claim
notice in which case such notice shall be (e) The Insured if required by the Company shall
deemed to have been given during the attend all proceedings and alternative dispute
Period of Insurance resolution meetings and assist the Company in
the giving of evidence and the attendance of
(iv) When notifying the Company of a Claim or witnesses and shall give the Company all
Circumstance the Insured shall provide the information and assistance including technical
following details assistance and do and concur in doing whatever
the Company may require in connection with any
1. A description of the date time and Circumstance or Claim
place of the negligent act negligent
error or negligent omission
(f) The Insured shall bear their own costs and
2. A description of what happened expenses incurred in complying with this
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Casualty Policy Wording TRV0126 02/14 Policy Code 2010 05/12

