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Policy Administration
In order to administer your insurance policy and any claims made under this policy we may share
personal data provided to us with other companies within the Zurich Financial Services Group and with
business partners including overseas companies. If we do transfer your personal data including where
we propose a change of underwriter we make sure that it is appropriately protected.
Claims History
Under the conditions of this policy you must tell us about any incidents or circumstance that might
give rise to a claim whether or not it is your intention to claim. When you tell us about an incident or
circumstance we will pass information relating to it to the relevant database. We may search these
databases when you apply for insurance, in the event of any incident, circumstance or claim or at time
of renewal to validate your claims history or that of any other person or property likely to be involved
in the policy or claim.
Fraud Prevention and Detection
In order to prevent and detect fraud we may at any time:
a) share information about you with other organisations including the police
b) undertake credit searches
c) check and share your details with fraud prevention and detection agencies.
If false or inaccurate information is provided and fraud is identified details will be passed to fraud
prevention agencies. Law enforcement agencies may access and use this information. We and other
organisations may also access and use this information to prevent fraud and money laundering for
example when:
a) checking details on applications for credit and credit related or other facilities
b) managing credit and credit related accounts or facilities
c) recovering debt and tracing beneficiaries
d) checking details on proposals and claims for all types of insurance
e) checking details of job applicants and employees.
Please contact us if you want to receive details of the relevant fraud prevention agencies. We and
other organisations may access and use from other countries the information recorded by fraud
prevention agencies.
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