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Record Type Retention starts Retention period Action at end of Notes
retention
Petty Cash Close of financial year 2 years Review and if no longer
needed destroy
Salaries paid to staff Close of financial year 10 years Review and if no longer
needed destroy
Legal, Complaints and information rights
Record Type Retention starts Retention period Action at end of Notes
retention
Complaints case file Closure of incident 10 years Review and if no longer http://www.nationalarchives.gov.uk/documen
needed destroy ts/information-
management/sched_complaints.pdf
The incident is not closed until all
subsequent processes have ceased
including litigation. The file must not be kept
on the patient file. A separate file must
always be maintained.
Freedom information Closure of FOI request 3 years Review and if no longer
requests/ responses needed destroy
(6 years if after
subsequent appeal)
Litigation records Closure of case 10 years Review and consider
transfer to place of
Delivering Quality Services – Information Governance Guidance 8
