Page 52 - Member of Parliament Uk-handbook

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Training opportunities for your staff
The Department of Resources, in partnership with Capita Capita
0870 400 1025
Learning and Development, offers training services for your
staff.
The training activities offered include:
a series of induction days, aimed at all new staff working
for a Member whether based in Westminster or the
constituency. These will provide your staff with the most
essential information required to enable them to help you
with your work;
one day courses at Westminster or regionally, including:
– providing a high quality service to constituents
– how to deal with difficult or violent visitors
– serving and employing disabled people
– managing expenses
– dealing with the media
– introduction to immigration
– proofreading
– assertive communication.
IT courses at Westminster or regionally;
legally required courses such as annual fire safety
awareness training.

Courses are free of charge to those staff who are paid from
staffing expenses. To book a place on any of the courses,
please contact Capita. The approval of the relevant MP is
required.

IPSA will also provide your staff with training on the IPSA
020 7811 6400
expenses scheme and system.
info@
parliamentary
standards.org.uk
www.
parliamentary
standards.org.uk