Page 16 - Member of Parliament Uk-handbook
P. 16
10
STATEMEnT On wHAT MEMbERS CAn ExpECT FROM
THE HOuSE SERVICE, And On wHAT IS ExpECTEd In
RETuRn
The first goal of the House service political activities. Members must
is that Members feel they are not ask House staff to help them
receiving an excellent service from with party political activities.
all House of Commons staff.
House staff must ensure as far as
House staff are not civil servants, practicable that every Member
but employees of the House, receives the same standard, range
formally appointed by the House of and quality of services.
Commons Commission.
House staff must respect the
House staff are expected to confidentiality of their dealings with
be as helpful as possible, to be Members and must handle private
professional and innovative and to information appropriately.
strive for excellence, effectiveness,
House staff must treat Members
efficiency and accuracy in all that
with courtesy and respect. They
they do.
must behave in a way that promotes
They are required to serve the dignity and respect at work at all
House, its Committees and times and under all circumstances.
Members, and the public, with
House staff are likewise entitled
honesty and probity and so uphold
to be treated with dignity, courtesy
the reputation of the House.
and respect. Members must not
Members can expect House discriminate against, victimise,
services to be provided with harass or bully any member of staff.
complete political impartiality, and
Any complaint about improper
that briefing and advice are not
treatment of a member of
influenced by the personal opinions
House staff by a Member will be
of individual members of staff.
investigated and, if found to have
House staff who advise Members
basis, will be taken up with the
are not allowed to take part in any
Member’s Whip, and if necessary
