Page 126 - Member of Parliament Uk-handbook

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Appendix I
Feedback (comments, suggestions and complaints)

We welcome your feedback when staff, or if you are unsure which office
you have received good service so to contact about a particular service,
that we know what works well for please contact the Office of the Chief
you. Executive on x1707 or by email:
officeofthechiefexecutive@parliament.
There may be times when we do
uk.
not meet the service standards that
you would expect and you wish Finally, feedback may also be given
to register a complaint as a result. to the Administration Committee,
Your feedback helps us improve our which is intended to reflect the
services to you. perspective of Members on the
provision of House-wide services.
To give us feedback on our
The Administration Committee can
services, or to make a suggestion
be contacted on x2471 or by email,
or a complaint, please speak to the
committeea@parliament.uk.
House of Commons staff directly
responsible in the first instance.
A list of useful contact numbers
is listed on pages 122 and 123
(Appendix II) and an index to
services is included in Appendix III
(page 124). Alternatively, you may
also contact a senior member of
staff responsible for delivering key
Members’ services who are listed on
pages 121 and 122 (Appendix II).
In the event that you have been
unable to obtain a satisfactory
response from House of Commons